• Where can I sell/trade-in my eBike?

    Propel only takes trade-in eBikes in very specific situations. It’s not super common, but we sometimes buy used bikes. It’s slightly more common for us to accept trade-ins, but still not very common. If someone is looking to recoup the most possible value out of their used bike, a trade-in…

  • Does Propel rent eBikes?

    Not at the moment. Our business is just not set up to manage that kind of inventory management and service demand. We hope to offer this in the future, but we are unable to offer at this time. We do offer demos though if you are interested in testing the…

  • How do I install the Tern Cargo Hold 37 Panniers?

    The Cargo Hold 37 Panniers turn the Tern HSD into an even more capable compact cargo bike (they also fit on the GSD). Learn all about these versatile panniers and how to use them in this video from Tern.

  • Which Tern Sidekick Decks are best for me?

    With the launch of the Tern Sidekick DoubleWide Decks for the new Tern GSD Gen 2, there are now three different accessories available that are considered Tern GSD decks. In this video, Tern's Arleigh Greenwald reviews the different options available, so you can figure out which one might best fit…

  • Which Yepp Child Seats are compatible with my Tern?

    One of the most common questions we get at Propel is "Which Yepp Seat works on my Tern bike?" In this video, Tern's Arleigh Greenwald breaks down which Yepp seats are compatible, and which Yepp seats are recommended for certain Tern bikes. If you're in the market for a child…

  • How do I adjust the child seats on the Riese & Müller Load 60/75?

    For child transport, the boxes on both the Riese & Müller Load 60 and Load 75 can be configured with child seats. These versatile seats can be adjusted for height or set to “sleeping mode.” And, if you only need one seat, you can take the second seat out and adjust the remaining seat…

  • How do I mount the Riese & Müller front carrier bag?

    The front carrier bag can be configured to various Riese & Müller models by attaching it to the front carrier. The bag is waterproof and works well for protecting any items, including electronics, from the rain or other adverse weather conditions. This video will show you how to attach the bag…

  • Do I need the Benno Cargo Rail or Cargo Rail Plus for my Boost?

    If your Benno Boost is the model year 2019 or earlier (Boost EVO 3, 2 or 1), then you will need the Benno Platform Cargo Rail (55cm x 68cm). To install the Cargo Rail, you will also need this rail clamp set. To install the clamps, visit the installation manual. Then,…

  • What is the Tern HQ Bag?

    The Tern HQ Bag is a slim office bag designed to fit all your daily essentials, on and off the bike. The recessed KLICKfix® adapter makes carrying the bag a lot more comfortable since there are no protruding parts. The HQ Bag mounts to both versions of the Tern Luggage…