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  3. Bad battery, bad charger, or bad wall outlet?

Bad battery, bad charger, or bad wall outlet?

 Having a hard time charging your eBike but not too sure what the problem is? There are a few at-home tests you can conduct to help determine the root cause and save yourself a couple of bucks in service fees if the issue doesn’t require you to come into the shop.

  • Test #1: Check to confirm it’s not the battery. You can do this by grabbing a known working battery into the suspected bad charger. If the good battery starts to charge upon being plugged in, it is safe to assume that the suspect bad battery is just that, no good.
  • Test #2: On the other side, if the good battery does not charge when plugged in, it’s safe to assume the issue is the charger.
  • Test #3: To be extra sure, try using a different outlet or two in the event the outlet you are currently using is the problem. Be sure to plug into an outlet connected to a different circuit.
  • Test #4: If you don’t have a known working battery to test the charger, try turning the battery on from the power button on the battery itself next to the green indicator LEDs.  If the LEDs do not light up at all, that is usually a strong hint that it is a battery fault and not the charger.
Updated on December 21, 2022

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