Do you offer a military discount?
Propel’s founder Chris is a disabled veteran, so we have a special appreciation for military service. Veterans can provide us with a military ID or DD214 for a 5% discount on e-bikes and 10% on accessories.
-
-
Can Propel ship eBikes outside of the United States?
- propelbikes
We do not currently offer international shipping, but we have worked with customers in the past who have hired freight forwarders to redirect their bikes all over the world. You should check your local regulations and see if there is a nearby shop that can service the bike before you…
-
Riese & Müller eBike weight capacities
- propelbikes
For your safety and the health of your bike, it is important to ensure you are not overloading it; whether you’re the rider or packing on cargo. Before you pull the trigger on an R&M model, check out this chart below to make sure you and everything you plan to…
-
I just got my Tern GSD! Now what?
- propelbikes
For new and existing GSD owners, this 20-minute video provided by Tern goes in-depth on the workings of this eBike.
-
What is the Tern Quick Release CMT?
- propelbikes
If you find yourself removing and installing the front rack on your Tern GSD, HSD, or QuickHaul quite often, then check out the Quick Release CMT skewers. Installation Guide
-
I just got my Tern Vektron! Now what?
- propelbikes
Learn to use and maintain your new Vektron S10 or Q9 with this short but informative video by Tern.
-
How do I remove the rear wheel and fix a flat?
- propelbikes
If you’re out on a ride and you get a flat, you don’t want to get stuck pushing your 50lb+ eBike to the nearest bike shop (or home, or maybe the car, whatever is closer). Bringing an extra tube, tire levers and a small tire pump on your ride can…
-
Tern GSD side-by-side comparison
- propelbikes
Trying to figure out the difference between Tern GSD models without clicking on multiple pages or having countless tabs open on your computer? Then you found the right place! Check out this chart below that highlights the differences in each model. Model GSD S10 GSD S10 LX* GSD S00 LX* GSD…
-
What Gazelle frame size is best for me?
- propelbikes
Need some help determining the right size Gazelle for you? Check out this quick video by Gazelle explaining the sizing across their fleet to gain some insight. Or take a look at this at-a-glance size chart. If you are between sizes but unable to test ride before you buy, reach out…
-
How long is [this] cargo bike?
- propelbikes
Front Loaders Length of Bike Internal Length of Bucket Urban Arrow Family 108″ (9′) 37″ Riese & Müller Load 75 8′ 6″ 29″ Riese & Müller Load 60 8′ 2″ 23″ Butchers & Bicycles MK1-E 91″ 29″ Long and Mid-Tails Length of Bike Internal Length of Bucket Benno Boost 74″…