• Can Bosch batteries be “reconditioned”

    Some providers claim they can recondition batteries. Bosch strongly advises against this because the safety and optimum interaction with the Battery Management System cannot be guaranteed in this case. In addition, there is a safety risk and opening or modifying the battery will invalidate the guarantee and warranty claims.

  • What should I do if water gets into the battery mount?

    The mount is designed in such a way that water can drain off and the contacts can dry. To ensure that this happens, the mount and plug area should be kept clean. The contacts are supplied with a coating that protects the surface against corrosion and wear. Terminal greases or…

  • How far can I ride? Bosch Range Assistant Guide

    Bosch Range Assistant Guide Before committing to an eBike, you’ll want to make sure the battery will get you where you need to go. There are many things that can affect a battery’s range, such as the weight the eBike is carrying, the terrain, weather, incline, etc. Luckily, Bosch is…

  • Bosch Battery overview

    Bosch eBike rechargeable batteries are an efficient, long-lasting power source. Featuring an extended range, long service life, and an intelligent Battery Management System (BMS), Bosch lithium-ion batteries are among the most technologically advanced on the market. In addition, they are lightweight, ergonomic, and easy to recharge and install. The Battery…

  • How much weight can [this] cargo eBike carry?

    Front Loaders eBike Model Gross. Weight Rider Max. Weight Front Bucket Max. Weight Rear Rack Max. Weight Total Carry Weight Urban Arrow Family 110lbs/ 50kg 275lbs/ 124kg 275lbs/ 124kg 66lbs/ 30kg 551lbs/250 Riese & Müller Load 60 75lbs/ 35.5kg 250lbs/113kg 220lbs/ 100kg 33lbs/ 15kg 441lbs/ 200kg Riese & Müller Load…

  • My new eBike arrived with paint damage. Now what?

    Q: “What happens if my eBike has paint damage when I receive it?” A: Please don’t panic and know that we are going to help get this resolved. If your eBike has paint damage upon receipt, please reach out to us immediately with photos of the extent of the damage….

  • Do you offer any bikes made in the United States?

    Unfortunately, none of our manufacturers are based in the U.S. at the moment. We’ve spent years curating a collection of the best electric bikes on the market, bikes that we can really stand behind for the long haul. It just happens that done of these bikes are made in the…