• Labor rates for bikes not purchased through Propel

    **Prices do not include the cost of parts and goods Shop labor rate: $100.00/hr Mechanical and electrical diagnostics: $100.00/hr Warranty processing fee (no diagnostics): $50.00 Bosch Systems update: $35.00 Wholesale labor for warranty invoices: $50.00/hr

  • Upgrade pricing outline

    Upgrades are a great way to personalize your ride and make your eBike stand out from the crowd. Whether you want to upgrade your display, drivetrain, suspension, or more, Propel is here to help you make your dreams come true, but it comes at a cost… Here’s the breakdown: Upgrades…

  • Headset, fork, stem, and handlebar service menu

    **Additional charges apply for cable routing or component adjustments. Pricing does not include the cost of parts and components** Handlebar installation: $50.00 Handlebar sizing adjustment: $25.00 Stem installation: $40.00 Headset adjustment: $20.00-$40.00 Headset overhaul or replacement: $100.00-$200.00 Fork installation: $150.00- $200.00 (includes cutting steer tube and setting race) Cut steerer…

  • Tern Accessory compatibility chart

    Accessory GSD v1 GSD v2 HSD Vektron Quick Haul NBD Clubhouse Clubhouse+ Clubhouse Mini Storm Box Storm Box Mini Storm Shield Storm Shield Mini Sidekick Wide Decks Sidekick Double-Wide Decks Lockstand QuadStruts Lockstand Extensions Sidekick Wheel-Guard* Atlas Kickstand DuoStand v2** Sidekick Foot Pegs Sidekick Lower Deck Sidekick Foot Rests Sidekick…

  • Benno Accessory compatibility chart

    Accessory Boost Gen 1-3 Boost Gen 4 eJoy eScout RemiDemi Utility Rear Rack #1 PLUS Utility Rear Rack #3 PLUS Jump Seat Rear Rack Mini Sideloader Set Mini Front Tray* Utility Front Tray* Front Tray Basket Utility Front Tray Bag City Pannier Bag** Utility Pannier Bag** XXL Trunk Bag Yepp…

  • Transporting your eBike by vehicle

    Whether you’re planning to take your eBike on the next road trip, drive to a nearby trailhead, or bring your bike to the shop for a tune-up, a bike rack can come in handy. But picking out a rack that doesn’t support the weight of an eBike can become catastrophic…

  • Tern frame numbers

    When it comes to warranties, insurance claims, or reporting a stolen eBike, the frame number plays a huge role in verifying the vehicle is attached to the owner. Depending on where the manufacturer decides to print the frame number, sometimes they can be hard to find, so we’re here to…

  • Gazelle frame numbers

    When it comes to warranties, insurance claims, or reporting a stolen eBike, the frame number plays a huge role in verifying the vehicle is attached to the owner. Depending on where the manufacturer decides to print the frame number, sometimes they can be hard to find, so we’re here to…

  • Dual battery eBikes and upgrades

    If you or the person you’re eBike shopping for is planning to do long rides often (60+mi), an eBike with two batteries may be the way to go. Whether you are shopping for a new electric bike or looking to retrofit one that you already own, we have some answers…